Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use AI Clip Studio, and tells You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as "the Company", "We", "Us", or "Our") refers to Seibert Software Solutions, LLC.
• Service refers to AI Clip Studio, accessible at aiclipstudio.com .
• Personal Data is any information that relates to an identified or identifiable individual.
• Prompt Data means the text prompts, parameters, and configuration You submit to generate a video, along with the resulting video, audio, captions, and transcripts.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Sub-processor means a third-party service provider that processes data on our behalf to deliver the Service.
• Country refers to Tennessee, United States.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using the Service, we may ask You to provide certain personally identifiable information that can be used to contact or identify You, including:

• Email address
• First and last name
• Profile image (if You sign in with a social provider)
• Billing information processed by Stripe (we do not store full card numbers)

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your device's IP address, browser type and version, the pages of our Service You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Prompt Data and Generated Content

When You use the Service to generate a video, we collect and retain:

• The text prompts and parameters You submit.
• Intermediate artifacts produced by the pipeline (for example, scripts, voiceover audio, caption files, and scene renders).
• The final generated video and associated metadata.
• Run status, timing, credit consumption, and any errors encountered.

We retain this Prompt Data to (i) operate the Service and provide Your dashboard history and downloads, (ii) detect and prevent abuse, fraud, and violations of our Terms of Service, (iii) comply with legal obligations, (iv) improve the safety, reliability, and quality of the Service, and (v) defend the Company in disputes.

Information from Third-Party Authentication

We may allow You to create an account and log in through third-party providers (such as Google). If You decide to register through such a provider, we may collect personal data that is already associated with that account, such as Your name, email address, and profile image. You can review the permissions granted in Your provider's account settings.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to authenticate Your session, remember preferences, and analyze usage. You can instruct Your browser to refuse cookies, but some parts of the Service may not function correctly without them.

Sub-processors

To operate the Service, we share limited data with the following categories of sub-processors. Your Prompt Data may be transmitted to these providers to fulfill Your generation requests:

• AI model providers — e.g. OpenAI (language models), ElevenLabs (voice synthesis), and fal.ai (video/image model inference). Your prompts and derived inputs are sent to these providers to produce outputs.
• Object storage — Cloudflare R2 stores generated artifacts and renders. Access is controlled by signed URLs.
• Authentication — Third-party identity providers (e.g. Google) for social sign-in.
• Payments — Stripe processes subscriptions and billing. Stripe stores Your payment method; we receive only tokenized references and billing metadata.
• Infrastructure and analytics — Hosting, error monitoring, and analytics providers that help us operate and secure the Service.

Each sub-processor is bound by its own terms and privacy commitments. We select providers that offer appropriate security and data-handling practices.

Safety, Abuse Review, and Law Enforcement

To keep the Service safe and legal, prompts and outputs may be reviewed by automated systems and, where appropriate, by our staff. Content that matches or resembles prohibited categories (such as NSFW, CSAM, illegal content, or real-person likeness) is flagged in our system and may be retained for longer periods for security, enforcement, and legal-compliance purposes. We may disclose flagged content, account information, and related logs to law enforcement or other authorities where we reasonably believe disclosure is required by law or necessary to prevent imminent harm. See our Terms of Service for details.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor usage and deliver generated outputs.
• To manage Your Account and Your registration as a user of the Service.
• For the performance of a contract, including processing payments and fulfilling subscription benefits.
• To contact You by email about updates, security notices, or billing matters.
• To provide You with product news, special offers, or information about the Service (unless You opt out).
• To detect and prevent abuse, enforce our Terms, and protect the rights, property, and safety of the Company, our users, and the public.
• For analytics and product improvement, including identifying usage trends and improving safety and reliability.
• For business transfers, such as evaluating or completing a merger, acquisition, or asset sale.

We may share Your personal information:

• With Sub-processors as described above.
• For business transfers, in connection with any merger, sale of Company assets, financing, or acquisition.
• With law enforcement, where required by law or to protect our rights, users, or the public.
• With Your consent, for any other purpose.

Retention of Your Personal Data

We retain Personal Data and Prompt Data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Flagged content and related logs may be retained for extended periods for security and legal-compliance purposes. Usage Data is generally retained for a shorter period unless used to strengthen security or where we are legally obligated to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data and Prompt Data, is processed at the Company's operating offices and wherever our sub-processors are located. This may include transfers to, and storage on, computers outside of Your state, province, country, or other governmental jurisdiction where data-protection laws may differ. Your submission of information represents Your agreement to that transfer. We take steps reasonably necessary to ensure Your data is treated securely and consistent with this Privacy Policy.

Delete Your Personal Data

You have the right to delete, or request that we assist in deleting, the Personal Data we have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting Your account settings, or by contacting us at [email protected]. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so (for example, flagged content, billing records, or data under litigation hold).

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service, including safety and abuse violations.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]